Privacy

How Certferra handles platform and support data.

This page summarizes the categories of information used to operate the platform and support users.

Information used by the platform

Certferra may process account details, billing records, usage data, and support messages in order to provide access, operate the product, and respond to questions.

Why data is used

To deliver account access and premium entitlements.
To support platform security, troubleshooting, and service reliability.
To respond to billing or support requests sent to the support inbox.

Contact

If you have privacy-related questions about the platform, contact [email protected].