Contact

Support for account, billing, and study questions.

If you need help with access, billing, or using the practice platform, contact the support inbox below and include the exam route you are working on when relevant.

Email support

Contact [email protected] for platform help.

What to include

Your account email address, if you have one.
The exam page or study path you were using.
A concise description of the issue, including screenshots if relevant.

Common topics

Billing and access questions.
Problem reports on practice tests or study flow.
Questions about which CISI route to start with on the platform.